Yes. If your order comes to more than the value on your gift card, the card will cover as much as it can and you can pay the remainder with another method at checkout. If your order comes to less, the unused balance simply stays on the card for next time.

Our gift cards are digital. They're emailed to whoever you nominate, usually within a few minutes of your order going through, so there's no physical card to post and nothing to physically lose. That also makes them a good option when you're short on time.

Gift card emails are sent as soon as your order is processed, so the first place to look is your spam or junk folder — they often land there. It's also worth double-checking the recipient address on your order, as a small typo will send it somewhere unintended. If it's still nowhere to be found, email sales@nznature.co.nz with your order number and we'll resend it to the right address.

Yes. A gift card isn't a discount code — it's a payment method — so using one doesn't use up your discount code. Apply your discount code first, then enter your gift card at checkout, and the gift card will be applied to whatever is left to pay.

The easiest way is to enter your gift card code at checkout — your remaining balance will be shown before you complete the order, so there's no risk of committing to anything. If you'd rather check beforehand, email sales@nznature.co.nz with your gift card code and we'll let you know what's left on it. Alternatively if you add the gift card to your Apple Wallet it will automatically show you your current balance.